A: Through a number of studies, we have found that Nav-CARE clients are highly satisfied with the program and feel it is important. They reported an increase in their knowledge of the resources in their community and that they feel more engaged in health care decision-making. Volunteers have also reported benefiting from the program themselves. Through these many studies we have designed a program that is evidence-based. The results of these studies are freely available online and can be accessed through a link on the Nav-CARE website.