Q: HOW HAS THE PROGRAM BEEN EVALUATED?

A: Through a number of studies, we have found that Nav-CARE clients are highly satisfied with the program and feel it is important. They reported an increase in their knowledge of the resources in their community and that they feel more engaged in health care decision-making.  Volunteers have also reported benefiting from the program themselves. Through … Continue reading Q: HOW HAS THE PROGRAM BEEN EVALUATED?

Q: HOW IS THE ROLE OF THE VOLUNTEER NAVIGATOR DIFFERENT FROM HEALTHCARE NAVIGATORS?

A: Volunteer navigations perform a very different role than healthcare navigators. Within the boundaries of being a volunteer and not a health care professional, they are concerned primarily with improving quality of life. They focus on those practical day-to-day necessities that ‘make life more livable.’ They have the time and resources to sit down with persons … Continue reading Q: HOW IS THE ROLE OF THE VOLUNTEER NAVIGATOR DIFFERENT FROM HEALTHCARE NAVIGATORS?

Q: HOW DOES THIS PROGRAM FIT WITHIN THE HEALTHCARE SYSTEM?

A: Healthcare systems play an important role for persons living with declining health. However, globally the most innovative programs are also acknowledging the importance of communities and neighbours to supporting those living with declining health. This is often referred to as a compassionate community approach to care. We know that even though healthcare systems are … Continue reading Q: HOW DOES THIS PROGRAM FIT WITHIN THE HEALTHCARE SYSTEM?