Q: WHAT IS ENTAILED IN STARTING A NAV-CARE PROGRAM?

A: The first step is to contact nav.care@ubc.ca to have a conversation about the suitability of Nav-CARE for your organization. An implementation toolkit is available that outlines 5 key questions to consider for implementing Nav-CARE in your organization. Once your organization has signed a memorandum of understanding (MOU), you will also receive the Nav-CARE toolkit which includes: 1) the Nav-CARE Volunteer Learning Manual and link to the online learning platform based on navigation competencies; 2) a Volunteer Coordinator toolkit which includes a community presentation, publicity materials, and evaluation tools; and 3) an Education Facilitation toolkit, which includes a facilitator’s guide, training agenda, training PowerPoints, training case studies, community resource guide template, and a client visit form.